General Terms and Conditions
For deliveries of Hohner Musikinstrumente GmbH (in the following Hohner; Contact information see imprint ) on the basis of Internet orders via the Hohner online shop (in the following HOHNER CSHOP ) the following conditions apply. Terms and conditions of the customer do not apply, even if not expressly contradicted them.
2. Order, Conclusion of the Purchase Contract
The customer's Internet order is a binding offer to conclude of a contract of sale of the goods ordered. The minimum order value is EUR 5,00.
All offers in the frame of the HOHNER CSHOP are subject to change. Product illustrations may differ from real appearance and are therefore not binding. A contract comes not with the confirmation of the order, but only be able, if Hohner has sent an acceptance of the contract the customer by email or run the delivery.
3. Revocation Instructions and Form
If you are a consumer, a right of withdrawal is to in the prescribed cases (§ 312 g BGB), applies the following instruction:
Right of withdrawal
You have the right to cancel this contract within 14 days without giving reasons.
The revocation period is fourteen days from the date on which you or a third party nominated by you, which is not the carrier, have taken the goods in possession or has.
To exercise your right of cancellation, you must us by means of a unique statement (E.g. a letter sent by mail or E-Mail) of your decision to cancel this contract, inform. You can use the attached model withdrawal form, which is however not required. The revocation period it is sufficient that you submit the notice of the right of withdrawal before the withdrawal deadline.
Consequences of revocation
If you cancel this contract, we've got all payments that we have received from you including the delivery charges without delay and at the latest within fourteen days from the day to pay back, on which the communication is received your revocation of this agreement with us. We use the same means of payment you have used in the original transaction for this repayment, unless something else has been expressly agreed with you; in no case fees be charged because of this repayment. We may refuse refund until we have received back the goods again or until you have demonstrated that you have returned the goods, depending on which is the earlier date.
You have the goods promptly and in any case no later than fourteen days from the date at which you teach us about the revocation of this agreement
Hohner Musikinstrumente GmbH, Service Andreas-Koch –Straße 9, 78647 Trosssingen - Germany
return or to pass. The deadline is respected, if you send the goods before the expiration of the period of fourteen days.
You bear the cost of returning the goods.
You must only come for a possible loss in value of the goods if this loss in value on one to test the texture, due to unnecessary handling properties and functioning of the goods.
To exercise the right of withdrawal, they can use the following model withdrawal form, which is however not compulsory.
All prices are indicated in EURO including the statutory value added tax.
In addition the shipping costs: Our shipping costs depend on the volume and correspond with our cost price.
Deliveries are made to the specified shipping costs to the delivery address specified by the customer. Deliveries are made upon receipt of full purchase price plus shipping.
6. Retention of Title
Until the final payment of the purchase price plus shipping the goods remain property of HOHNER Musikinstrumente GmbH & Co.KG, in particular, as long as the customer can make a chargeback of payment.
7. Warranty, Liability for Damages
The legal warranty regulations shall apply.
Exclusion of claims to damages: claims for damages, as a result of omitted or incorrect execution of recommendations or advices or breach of other contractual obligations - in particular instructions for operation and maintenance of the delivery item - , took place before or after the conclusion of contract, which are not caused to the item itself, we are liable - whatever legal reason - only
- in case of intent,
- in case of gross negligence of our representatives or our senior executives,
- in case of negligence injury of life, body and health,
· in case of defects that we withheld or the absence for we has assumed a guarantee,
· in case of defects of the delivered item as far as there is a liability for personal injury or property damage according the Product Liability Act.
In case of negligence breach of essential contractual obligations we are also liable for gross negligence by employees, who are not senior executives, and slight fault, in the latter case, however, limited to the typical, reasonably foreseeable damage. Further claims for damages are excluded.
8. Applicable Law, Place of Jurisdiction
The contract is subject to German law excluding the UN Convention on contracts for the international sale of goods.
Place of performance is Trossingen.
Place of jurisdiction for all disputes arising out of the legal relationship to the customer shall be 78532 Trossingen. But we are also entitled to
Model Withdrawal Form
To exercise the right of withdrawal, please fill in this form and forward it to
Hohner Musikinstrumente GmbH
This contract shall be withdrawn for the purchase of the following goods:
Date of Order _________________________________
Customer Name _________________________________
Customer Address _________________________________